Service: Voice
Service: Data
Service: SMS & MMS
Some services are degraded
Last updated on Jul 09 at 10:44am AEST
my.aldimobile.com.au/activate
my.aldimobile.com.au/login
my.aldimobile.com.au/admin
aldimobile.com.au
aldimobile.com.au/cart
aldimobile.com.au/checkout
Inbound calls
eSupport tickets
Email
Previous incidents
Jul 09, 2025
Significant Local Outage - Kakadu, NT, 822
Degraded
Updated Jul 09 at 09:59am AEST
Geographic Area: KAKADU, NT, 822
Remoteness: Very Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 300 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
2 previous updates
Significant Local Outage - Karijini, WA, 6751
Degraded
Resolved Jul 09 at 08:14am AEST
Geographic Area: KARIJINI, WA, 6751
Remoteness: Very Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 458 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
5 previous updates
Significant Local Outage - Mission River, QLD, 4874
Degraded
Created Jul 09 at 08:11am AEST
Geographic Area: MISSION RIVER, QLD, 4874
Remoteness: Very Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 2256 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Significant Local Outage - Boat Harbour, TAS, 7321
Degraded
Resolved Jul 09 at 08:09am AEST
Restored on 08/07/2025 at 16:51 AEST/
1 previous update
Significant Local Outage - Apsley, VIC, 3319
Degraded
Created Jul 09 at 08:07am AEST
Geographic Area: APSLEY, VIC, 3319
Remoteness: Outer Regional Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 1839 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Significant Local Outage - Ballast Head, SA, 5221
Degraded
Created Jul 08 at 02:00pm AEST
Geographic Area: BALLAST HEAD, SA, 5221
Remoteness: Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 2020 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Significant Local Outage - Flint, WA, 6302
Degraded
Created Jul 08 at 11:19am AEST
Geographic Area: Flint, WA, 6302
Remoteness: Inner Regional Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 1849 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Significant Local Outage - Barratta, QLD, 4809
Degraded
Created Jul 08 at 08:11am AEST
Geographic Area: BARRATTA, QLD, 4809
Remoteness: Outer Regional Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 3630 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Significant Local Outage - Shannon, WA, 6262
Degraded
Created Jul 07 at 09:53am AEST
Geographic Area: SHANNON, WA, 6262
Remoteness: Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 339 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
Jul 08, 2025
Significant Local Outage - Arrowsmith, WA, 6525
Degraded
Resolved Jul 08 at 01:21pm AEST
Restored on 08/07/2025 at 12:41 AEST.
1 previous update
Significant Local Outage - Darnick, NSW, 2878
Degraded
Resolved Jul 08 at 12:24pm AEST
Restored on 08/07/2025 at 12:21 AEST.
1 previous update
Significant Local Outage - Muttaburra, QLD, 4732
Degraded
Resolved Jul 08 at 08:29am AEST
Restored on 08/07/2025 at 08:21 AEST.
1 previous update
Significant Local Outage - Durack, WA, 6743
Degraded
Resolved Jul 08 at 08:24am AEST
Restored on 08/07/2025 at 08:01 AEST.
1 previous update
Significant Local Outage - Evandale, TAS, 7212
Degraded
Resolved Jul 08 at 08:24am AEST
Restored on 08/07/2025 at 07:51 AEST.
1 previous update
Significant Local Outage - Hail Creek, QLD, 4742
Degraded
Resolved Jul 08 at 08:15am AEST
Restored on 07/07/2025 at 20:51 AEST.
1 previous update
Significant Local Outage - Merivale, WA, 6450
Degraded
Resolved Jul 08 at 08:12am AEST
Restored on 07/07/2025 at 20:11 AEST.
1 previous update
Jul 07, 2025
Significant Local Outage - Bovell, WA, 6280
Degraded
Resolved Jul 07 at 03:06pm AEST
Restored on 07/07/2025 at 14:41 AEST.
1 previous update
Significant Local Outage - Carinda, NSW, 2831
Degraded
Resolved Jul 07 at 01:53pm AEST
Restored on 07/07/2025 at 13:52 AEST.
1 previous update
Significant Local Outage - King Leopold Ranges, WA, 6728
Degraded
Resolved Jul 07 at 08:35am AEST
Geographic Area: KING LEOPOLD RANGES, WA, 6728
Remoteness: Very Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 357 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
1 previous update
Significant Local Outage - Oakey, QLD, 4401
Degraded
Resolved Jul 07 at 08:33am AEST
Restored on 06/07/2025 at 20:31 AeST
1 previous update
Significant Local Outage - Kimbolton, WA, 6728
Degraded
Resolved Jul 07 at 08:19am AEST
Geographic Area: KIMBOLTON, WA, 6728
Remoteness: Very Remote Australia
Technology Impacted: Mobile
Cause: Under Investigation
Potential Impact: 663 services*
Estimated Next Update: To be determined
Estimated Time of Restoration: To be determined
*Note: The estimated number of impacted services listed below includes services across the entire Telstra and Telstra Wholesale mobile networks.
15 previous updates
Significant Local Outage - Boorabbin, WA, 6426
Degraded
Resolved Jul 07 at 08:10am AEST
Outage restored on 04/07/2025 @ 19:41 AEST
1 previous update
Significant Local Outage - Portarlington, VIC, 3223
Degraded
Resolved Jul 07 at 07:45am AEST
Outage restored @ 1:01AM AEST, 06/07/2025
1 previous update
Significant local outages impacting some mobile services
Degraded
Resolved Jul 07 at 07:37am AEST
Individual significant local outage status will be posted shortly.
2 previous updates