Maintenance

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 2 - 07:00, May 3 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 4 - 07:00, May 5 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 9 - 07:00, May 10 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

We're performing work that may cause some voice calls longer than 4 minutes to disconnect prematurely between 11pm May 16 and 3am May 17 (Sydney time).

New call attempts will not be impacted and all other functions are scheduled to operate as normal so please redial should you experience any interruptions.

Also from midnight to 6am May 17 you will be unable to update call barring, call waiting, call forwarding and caller ID settings.

After 6am you will be able to change these setti...

We're performing system maintenance between 11:00pm May 23 and 3:00am May 24 (Sydney time) which will cause some calls longer than 4 mins to to disconnect prematurely. There will not be any impact on new call attempts so please try again should you experience any such issues.

Maintenance period:
• 23:00, May 23 - 03:00, May 24 (AEDT)

Functions affected:
• Some calls longer than 4 mins

We're performing system maintenance between 11:00pm May 24 and 3:00am May 25 (Sydney time) which will cause some calls longer than 4 mins to to disconnect prematurely. There will not be any impact on new call attempts so please try again should you experience any such issues.

Maintenance period:
• 23:00, May 24 - 03:00, May 25 (AEDT)

Functions affected:
• Some calls longer than 4 mins

We're performing system maintenance between 9:00pm and 11:00pm May 31 (Sydney time) which will mean that the my.aldimobile.com.au account page and account recharges will not be available for approximately 15-20mins at some point during this window.

Maintenance period:
• 21:00, May 31 - 23:00, May 31 (AEST)

Functions affected:
• my.aldimobile.com.au
• Account recharges

We need to do some maintenance work as part of our ongoing commitment to improving our systems.

Functions Impacted:
Balance Checks, Change MSN, Contract Suspension, EDR CDR transfer, Plan Change, Port-In, Port-Out, Rate Plan Change, Reactivation of Contract, Service Activation, Service Deactivation, Service Parameter Change, Sim Change, Top Up

Description: We are performing a maintenance activity due to which WME API services will not be available including provisioning and recharging,...

We are performing a maintenance activity. During this activity there is a chance that some services may be impacted and not available until the completion of the maintenance window.

Maintenance period:
• 23:00, July 27 - 06:00, July 28 (AEST)

Functions affected:
• Balance checks
• Change MSN
• Contract Suspension
• Port-In, Port-Out
• Rate Plan Change
• Contract Reactivation
• Service Activation/Deactivation
• Service Parameter Change
• SIM Change
• Top Up

We're performing a maintenance activity to ensure the stability of our platforms. During the indicated maintenance window, there will be a brief disruption to mobile data, SMS and MMS traffic as online charging requests are re-routed in the network. Voice traffic will not be impacted.

Maintenance period:
• 23:00, July 28 - 05:00, July 29 (AEST)

Functions affected:
• Mobile data sessions may experience a disruption
• Initial attempt to send a SMS or MMS may fail