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Degraded

Partial network outages in NSW due to severe weather

Jan 15 at 03:00pm AEDT
Affected services
Service: Voice
Service: Data
Service: SMS & MMS

Resolved
Jan 22 at 09:59am AEDT

Service has now been restored.

Updated
Jan 21 at 01:54pm AEDT

  • Power disruptions are affecting parts of the mobile network, impacting some services in NSW.
  • Wherever safe to do so, technicians are being dispatched to priority sites
  • We apologise for any inconvenience.

For real-time updates, please continue to monitor this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 22/01/2025, 14:30

Updated
Jan 20 at 02:30pm AEDT

  • Power disruptions are affecting parts of the mobile network, impacting some services in NSW.
  • Wherever safe to do so, technicians are being dispatched to priority sites
  • We apologise for any inconvenience.

For real-time updates, please continue to monitor this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 21/01/2025, 14:30

Updated
Jan 18 at 02:29pm AEDT

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Resolving
  • First reported: 15/01/2025, 15:00
  • Next update by: 19/01/2025, 14:30

Updated
Jan 17 at 08:46am AEDT

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Fixing
  • First reported: 15/01/2025, 15:00
  • Next update by: 17/01/2025, 17:00

Updated
Jan 17 at 02:15am AEDT

  • Power disruptions are affecting parts of the network, impacting some services in NSW.
  • Technicians are being dispatched to priority sites, where safe to do so.
  • We apologise for any inconvenience.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Fixing
  • First reported: 15/01/2025, 15:00
  • Next update: 17/01/2025, 08:15

Updated
Jan 16 at 08:15pm AEDT

  • Due to severe weather, network outages are affecting some services in NSW.
  • Power technicians are being dispatched to priority sites where safe to do so.
  • We apologise for any inconvenience caused.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Investigating
  • Date & time of issue: 15/01/2025, 15:00
  • Next update: 17/01/2025, 02:15

Created
Jan 15 at 03:00pm AEDT

  • Due to severe weather, network outages are affecting some services in NSW.
  • Our Response Team is working to identify the issue.
  • We apologise for any inconvenience caused.

For real-time updates, please continue monitoring this page.

Functions impacted

  • Voice calls
  • SMS
  • Mobile data

Event details

  • Outage status: Investigating
  • Date & time of issue: 15/01/2025, 15:00
  • Next update: 16/01/2025, 16:15