Maintenance

March 2022
Mar 30, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 30 at 11:00pm AEDT

We're performing system maintenance between 11:00pm March 30 and 7:00am March 31 (Sydney time) which will cause a delay in provisioning new services. You can still initiate a SIM activation and the request will be processed after 7:00am on March 31.

Between 01:00am and 02:00am on March 31 the work will also cause some calls longer than 4 mins to to disconnect prematurely. There will not be any impact on new call attempts so please try again should you experience any such issues.

Mainte...

Mar 28, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 28 at 07:00am AEDT

We're performing system maintenance that will cause a delay in provisioning new services. You can still activate your SIM during this time and your request will be processed after the maintenance is completed.

Maintenance period:
• 23:00, March 28 - 07:00, March 29 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 24, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 24 at 11:00pm AEDT

We're performing system maintenance that will cause a delay in provisioning new services. You can still activate your SIM during this time and your request will be processed after the maintenance is completed.

Also during the maintenance window call forwarding and barring settings can't be changed and some calls to mobiles may fail on the first attempt (however subsequent calls will be successful).

Maintenance period:
• 23:00, March 24 - 07:00, March 25 (AEDT)

Pages affected:
• my...

Mar 23, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 23 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 23 - 07:00, March 24 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 22, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 22 at 11:00pm AEDT

We're performing work that may cause some voice calls longer than 4 minutes to disconnect prematurely between 11:00pm March 22 and 3:00am March 23 (Sydney time). New call attempts will not be impacted and all other functions are scheduled to operate as normal so please redial should you experience any interruptions.

Mar 21, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 21 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 21 - 07:00, March 22 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 17, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 17 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 17 - 07:00, March 18 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 15, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 15 at 11:00pm AEDT

We're performing work that may cause some voice calls longer than 4 minutes to disconnect prematurely between 11pm March 15 and 3am March 16 (Sydney time). New call attempts will not be impacted and all other functions are scheduled to operate as normal so please redial should you experience any interruptions.

Maintenance period:
• 23:00, March 15 - 03:00, March 16 (AEDT).

Functions affected:
• Some calls over 4 minutes.

Mar 14, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 14 at 10:15pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 22:15, March 14 - 02:00, March 15 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 09, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 09 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 9 - 07:00, March 10 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 07, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 07 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 7 - 07:00, March 8 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 02, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 02 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 2 - 07:00, March 3 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Mar 01, 2022
1 maintenance

System maintenance

Maintenance

Resolved Mar 01 at 11:00pm AEDT

We're performing work that will cause a delay in provisioning. Provisioning requests will be captured and processed at the completion of the outage. All other functions are scheduled to operate as normal during this time.

Maintenance period:
• 23:00, March 1 - 07:00, March 2 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

April 2022
Apr 28, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 28 at 11:00pm AEST

Important notice: We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 28 - 07:00, April 29 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 27, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 27 at 11:00pm AEST

Important notice: We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 27 - 07:00, April 28 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 13, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 13 at 11:00pm AEST

Important notice: We're performing system maintenance 11:00pm April 13 - 07:00am April 14 (Sydney time) which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 13 - 07:00, April 14 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 11, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 11 at 11:00pm AEST

Important notice: We're performing system maintenance 11:00pm April 11 - 07:00am April 12 (Sydney time) which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Between 23:40 and 00:10 there will be a brief disruption to mobile data, SMS and MMS traffic as online charging requests are re-routed in the network. Voice traffic will not be impacted.

Maintenance period:...

Apr 07, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 07 at 11:00pm AEST

Important notice: We're performing system maintenance 11:00pm April 7 - 07:00am April 8 (Sydney time) which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 7 - 07:00, April 8 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 06, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 06 at 11:00pm AEST

Important notice: We're performing system maintenance 11:00pm April 6 - 11:30pm April 7 (Sydney time) on April 5 which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 6 - 07:00, April 7 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 05, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 05 at 11:00pm AEST

Important notice: We're performing system maintenance 11:00 - 11:30pm (Sydney time) on April 5 which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, April 5 - 23:30, April 5 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

Apr 04, 2022
1 maintenance

System maintenance

Maintenance

Resolved Apr 04 at 11:00pm AEST

We're performing system maintenance between 11:00pm April 4 and 7:00am April 5 (Sydney time) which will cause a delay in provisioning new services. You can still initiate a SIM activation and the request will be processed after 7:00am on April 5.

Maintenance period:
• 23:00, April 4 - 07:00, April 5 (AEDT)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

May 2022
May 31, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 31 at 09:00pm AEST

We're performing system maintenance between 9:00pm and 11:00pm May 31 (Sydney time) which will mean that the my.aldimobile.com.au account page and account recharges will not be available for approximately 15-20mins at some point during this window.

Maintenance period:
• 21:00, May 31 - 23:00, May 31 (AEST)

Functions affected:
• my.aldimobile.com.au
• Account recharges

May 24, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 24 at 11:00pm AEST

We're performing system maintenance between 11:00pm May 24 and 3:00am May 25 (Sydney time) which will cause some calls longer than 4 mins to to disconnect prematurely. There will not be any impact on new call attempts so please try again should you experience any such issues.

Maintenance period:
• 23:00, May 24 - 03:00, May 25 (AEDT)

Functions affected:
• Some calls longer than 4 mins

May 23, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 23 at 11:00pm AEST

We're performing system maintenance between 11:00pm May 23 and 3:00am May 24 (Sydney time) which will cause some calls longer than 4 mins to to disconnect prematurely. There will not be any impact on new call attempts so please try again should you experience any such issues.

Maintenance period:
• 23:00, May 23 - 03:00, May 24 (AEDT)

Functions affected:
• Some calls longer than 4 mins

May 16, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 16 at 11:00pm AEST

We're performing work that may cause some voice calls longer than 4 minutes to disconnect prematurely between 11pm May 16 and 3am May 17 (Sydney time).

New call attempts will not be impacted and all other functions are scheduled to operate as normal so please redial should you experience any interruptions.

Also from midnight to 6am May 17 you will be unable to update call barring, call waiting, call forwarding and caller ID settings.

After 6am you will be able to change these setti...

May 09, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 09 at 11:00pm AEST

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 9 - 07:00, May 10 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

May 04, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 04 at 11:00pm AEST

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 4 - 07:00, May 5 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)

May 02, 2022
1 maintenance

System maintenance

Maintenance

Resolved May 02 at 11:00pm AEST

We're performing system maintenance which will cause a delay in provisioning new services. You can still initiate a SIM activation during this time and the request will be processed after the maintenance is complete.

Maintenance period:
• 23:00, May 2 - 07:00, May 3 (AEST)

Pages affected:
• my.aldimobile.com.au/activate

Functions affected:
• Provisioning requests (activations)