System maintenance | Reference no. 24383
Resolved
Sep 09 at 12:50am AEST
We need to do some maintenance work as part of our ongoing commitment to improving our systems.
Functions Impacted: Data, Voice
Description: During the indicated maintenance window there will be a brief disruption to end users voice and mobile data traffic as online charging requests are re-routed in the network.
Impact: Potential Disruption
End User Impact: 25% of voice calls originated by WME customers that have exceeded 4 minutes in call duration may be prematurely disconnected. An attempt to immediately reconnect the call will be successful.
25% of mobile data sessions from WME customers may experience a temporary disruption. Mobile handsets should retry immediately and will connect successfully to the network.
From: 09/09/2022 00:50 AM AEST
To: 09/09/2022 01:05 AM AEST
Affected services
Service: Voice
Service: Data
Inbound calls