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Resolved

My ALDI Mobile, the app, activations and contact centre systems are unavailable

Oct 1, 2026 at 12:10am UTC
Affected services
New Service Activations
My ALDI Mobile Login
My ALDI Mobile Dashboard & Recharges
Mobile App
Inbound calls
eSupport tickets
Email
SMS

Resolved
Oct 1, 2026 at 1:04am UTC

All impacted systems have now been restored.

Thank you for your patience.

Updated
Oct 1, 2026 at 12:42am UTC

Multiple systems, including My ALDI Mobile and the ALDI Mobile app are currently unavailable and we are actively working to restore system functionality.

Updates will be shared here as they become available.

We apologise for the inconvenience.

Updated
Oct 1, 2026 at 12:11am UTC

New Service Activations and My ALDI Mobile Dashboard & Recharges went down.

Created
Oct 1, 2026 at 12:10am UTC

My ALDI Mobile Login went down.